$52 / hr
Hi! I'm a Power BI Specialist, Instructional Designer and Customer Service Respresentative. Developed T-SQL scripts for performing automation tasks. Used N-tier architecture for presentation layer, the business and the data access layers and were coded using C#, worked with Agile methodology for application development. Created and deployed cubes in star and snowflake schema. Performed and worked with dimensions, measures, MDX queries. Designed, deevloped, maintained application using VB.NET, C#. Implemeted business logic in the form of custom class written in C#. Developed test cases based on test metrix including test data preparation for Data Completeness, Data Transformations, Data quality, Performance and scalability. Explored data in a variety of ways and across multiple visualizations using Power BI. As an Instructional Designer have created eLearning courses using Articulate Storyline. Created job immersive scenario-based training using storyboards and facilitator guides. Designed and developed performance-based certification assessment. Provided ISD standards, tools, and resources to emerging Training Academy team and team’s SharePoint site. And handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions. Helped company attain the highest customer service ratings—earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness. Commended for initiative, persuasiveness, intense customer focus and dependability in performence.
$46 / hr
I'm a Docker Developer/ Customer Service Representative with years of experience in tech industry with in Configuration Management, System Administration, SupportandMaintenance in environments like Red Hat Enterprise Linux, CentOSand expertise in automating builds and deployment process using Python and Shellscripts with focus on DevOps tools and AWS and Azure Cloud Architecture. Implemented a production ready, load balanced, highlyavailable , faulttolerantKubernetes infrastructure. Containerized all the Ticketing related applications - SpringBoot Java and Node.Js applications using Docker. Created required components to enable a private, internal only cloud infrastructure. Designed and documented CI/CD tools configuration management. Installed and configured Nexus repository manager for sharing artifacts between internal teams and created. Developed, maintained and enhanced pre and post build scripts (Shell and Python) And handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions. Resolved an average of 370 inquiries in any given week and consistently met performance benchmarks in all areas. Helped company attain the highest customer service ratings—earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness. Commended for initiative, persuasiveness, intense customer focus and dependability in performance evaluations.
$41 / hr
Hey! I'm Edric AWS Cloud Developer, Network Admin and Equity Analyst. Designed and installed new branch network systems. Resolving network issues, running test scripts and preparing network documentation. Setting up and Managing Virtual Machines on AWS Cloud including working on EC2, Route53,RDS,Lambda. Deployed applications and host websites on AWS cloud involving blackboard. Migrated Virtual Machines and applications from on premises cloud to AWS. Provide internal end-user support on applications supported within the entire university. Installed system updates across the university campus. As an Equity analyst led a 5-person business services team and served as lead analyst covering the education sector. Conducted fundamental research, interviewed management, built financial models, and published research reports. Reviewed company reports and filings and analyzed financial statements to develop an understanding of company. Built complex discounted cash flow models to produce potential valuations of companies in the consumer sectors. Prepared research reports and presented investment recommendations to portfolio managers.
$43 / hr
I am a professional Brand Journalist/ Business Activity Monitoring and have a solid experience as a Full Stack developer. I have researched, documented, wrote and conveyed news in an honest, ethical and objective standard, Interviewed people in a wide range of social circumstances, constructed contacts and sources for use in future stories. I have covered a wide range of topics, including breaking and local news, crime and court proceedings, health and fitness, dining, travel and entertainment. I have done internet research on prospective articles, arranged interviews via phone and email, prepared expense reports and invoices, updated and maintained contacts' database. During my working years I have used Adobe programs to design flyers and event schedule, conducted interviews with participants at event, managed social outlets that covered the Rally, updated Twitter accounts, Insagram, Facebook, published event overview. I have generated and contributed story ideas using beat sources and contacts, edited news stories on, did research using internet, contacts, and media sources, delivered on-air coverage and breaking news. Worked closely with content and layout editors, planning publication materials for release according to deadlines Proficient in Adobe Illustrator and Photoshop. As a business development analyst I have organized and facilitated sales promotion programs and participation seminars. Managed third-party incentive program, including developing and maintaining agreements, monitoring payments and monitoring performance. Monitored financial success of carrier participants' track performance and transitioned carriers through different participation tiers as needed. Independently developed training materials and gave frequent presentations to educate multiple Implementation Teams about tax incentives. I have created and maintained current revenue data and business leads. During my working years I led website redesign with improved content and conversion rate driven by consumer analysis. I have implemented operational improvements based on time studies, activity tracking & analysis, provided logistics training for new sales representatives & service providers, created a user-friendly user manual for the IMS. I am quick to learn new systems and it would be fantastic to work with you, so please get in touch to discuss your upcoming project. I am open to provide You excellent services for your needs.
$40 / hr
Hi there! I am Erick. I am a professional Senior appeals analyst and big data developer. I have documented business processes and have analyzed procedures to see that they would meet changing business needs. I have maped current processes and offered recommendations for improvement. Accurately working as back-up to subject matter expert to improve workflow efficiencies I have substantiated problem solving and analytical skills through presentations and written reports. I have easily grasped numerical concepts and understood financial information. During my working years I have utilized strong problem solving skills and analytical skills to drive productivity. I have been responsible for designing reports and analytic solutions, gathering reporting requirements and documenting business processes as needed. I have handled ad-hoc data requests, developed dashboards and scorecards in Power BI, complex reports using SSAS and SSRS, write SQL/T-SQL queries and made sure the output data meets expectations. As an experienced analyst I have worked independently with users to collect enterprise and customer reporting requirements and managed timelines and expectations. Also I have been engaged with other teams, departments and stakeholders to make sure all the reporting solution development requirements were well documented, fully understood and delivered per expectations. I have performed data mining, trend/predictive analysis and statistical analysis leading to decision support capabilities. As a big data developer I have demonstrated hands-on experience with SQL to pull and manipulate data from structured databases creating compelling, clear, and persuasive data visualizations. I have demonstrated proficiency in summarizing and presenting the results of analyses to non-technical audiences. Proficient with Microsoft Excel and PowerPoint. Let me also mention that I have a working knowledge of Hadoop-based platforms and tools, advanced knowledge of statistics: comparisons and tests of significance, statistical modeling experience or experience working in an agile management environment. I am well known with the data visualization literature and best practices, have completed an on-the-job technology or analytics training program and Optum’s technology development program. My inspirations are my projects and the positive feedback of my clients. I endeavor to build professional and qualitative long-term relationships with my clients. And it would be fantastic to work with you.
$40 / hr
I am Daniel and I am a professional editorial assistant and signal support systems specialist . I have researched and obtained permissions from academic sources for use in upcoming texts. Formatted, organized and compiled author affiliations to be published in front matter. I have regularly corresponded with authors to receive forms and keep them up to date, edited and organized content for biomedical textbooks, coordinated research activities for product development. During my practice I have developed teaching modules for medical and graduate school professors. Prepared, rewrote, and edited reviews to improve readability, and supervised others who did this work. As an editorial assistant I have developed innovative task procedures by solving problems myself, resulting in experience with Microsoft Office programs such as Access, Excel, Word, Outlook, and Windows and the further development of technical skills. I have reviewed and approved proofs submitted by editorial staff prior to review being sent back to reviewer and/ Book Review Editor for final check. Supervised and coordinated work and training of editorial staff, edited the contents of reviews according to the journal's style, editorial policy and publishing requirements. I am an experienced Signal support systems specialist having managed successfully running of an IT help desk over a 5 year period. I am proficient in the use of Windows 7, Microsoft Office, Remedy Ticketing System, Active Directory and the Command Prompt. Created a spreadsheet used to track the status of user accounts which was then adapted by other organizations in the company. Submitted comprehensive and timely reports to supervisor. I was responsible for the maintenance of networks, hardware and software for the company supporting Microsoft Outlook, PC imaging, troubleshooting and basic installations. My software skills include: Windows, Word, PowerPoint, E-mail and the Internet. Let me also mention that I have gained multiple awards for technical proficiency and leadership. I am a self motivated person who always strives to build professional and qualitative long-term relationships with the clients. I am open to your proposals. Let’s work together.
$31 / hr
I am Edwin from Romania. I am a Senior Web and Software/Script Developer and Engineer having more than 7 years development experience, having worked for various companies and individual clients, developing a wide range of websites using HMTL, DHTML, CSS3, ASP, J2EE, MySQL, and MSSQL including sites and systems. I've been using Python frameworks (like TurboGears2, Flask or Django) for web development , I'm also very capable of working on a more traditional stack using WordPress, Drupal or CodeIgniter. I can do frontend development also using HTML/CSS and I'm particularly fond of jQuery for AJAX behavior and in-browser animation. I provide creative, high-tech solutions to your web design and programming needs. I have broad experience in Linux, Apache, MySQL and PHP / Perl. (Also known as the LAMP stack.) I adhere to industry best practices, and bring to your projects the disciplines of MVC framework design patterns such as CodeIgniter in PHP, Git version control, and project management systems such as Jira, Unfuddle, and Trac
$41 / hr
Hello everyone. I am a digital media planner and an experienced disaster recovery specialist. I have developed and activated comprehensive digital media plans based on individual client needs and campaign objectives. Identified strategic and tactical opportunities that best fit the goals and KPIs of the campaign. I have collaborated with other internal and external teams in a cross-functional capacity to ensure alignment of campaign objectives and expectations. I have carefully analyzed campaign results to determine optimizations, evaluated media partners using 3rd party tools to determine relevancy to target consumer profile. Services that I provided included preparing media recommendations for client approval, analyzing performance of multiple campaigns and preparing client-facing reports for presentation in weekly status meetings. I was responsible for collecting data from partners, enacted optimizations to improve ROI and achieve client strategic goals and managed detailed back end account maintenance to assure accuracy with reporting, billing. Let me also mention that I have managed Facebook & social media paid support across all brands, analyzed and presented monthly, mid-campaign and wrap-up reports to clients. I have a proven experience also in disaster recovery industry. I have reduced process gaps, mentoring team on protocol and best practices while organizing SharePoint site. Executed disaster recovery vendor contract review with newer acquisition, improved bottom-line profits, providing manual discovery of application leads and servers for purchase of affordable in-house recovery facility hardware. Many years I have created process and program documentation and made minor field/mechanical repairs. I have redesigned of the process of benchmarking the technical recovery times of core infrastructure elements improving the accuracy of recovery time and recovery point objective calculations for business unit applications. Developed disaster recovery and business continuity training used program-wide. Have worked with state agencies to determine their disaster recovery requirements. Let me also mention that I was a command center coordinator during disaster recovery exercises and outages. I am fluent in English and self motivated person. I always strive to build professional and qualitative long-term relationships with my clients. I am open to your proposals. Let’s work together.
$41 / hr
I am a professional Line Producer and have a solid experience in Business Process Modeling. I have cordinated pre-production, location scouting, prop and set builds, lighting, audio, production, breakdown, and provided delivery of final assets for all live action projects. I have managed multi-camera productions utilizing Red, 5D and 7D, Alexa, and Phantom camera formats. Assisted in securing and hiring of on camera and crew talent, equipment rental, production vendors, and issuing of final invoices and payment for all productions. Oversaw reporters, assignment editors, writers, editors, and photographers. Have assisted reporters to develop the focus and content of their stories, produced newscast using iNews and ELC and used Axis for graphics. I have positioned products, components and parts for testing, and directed other workers to position them. Inspected and assembled products for different companies, coordinated with other internal departments as needed to ensure all legal and safety parameters of a production are met and that all deliverables. I have built, supported and refined work relationships with all internal and external clients and personnel with whom production management interacts. As a business process modeling expert I have lead Diplomate Services project to revolutionize service center by implementing a modern CRM, enterprise quality phone/IVR system and first ever CSAT/NPS program for the organization. I have consolidated the information gathering process for loan modification terms by updating proprietary settlement applications and the mortgage servicing platform. Prepared reports according to OMB/Treasury guidelines, utilizing complex crosswalk attributes, excel spreadsheets and systems. I have carefully examined illogical G/L accounting conditions, performed reconciliation of assigned funds, have made research posting models and complex accounting interfaces for communicating discrepancies to the various departments for correction. During my experience I have worked closely with programmers and end-users to identify product and service requirements, analyzed financial transactions and fiscal data to resolve system-related rejections. I have created and maintained SQL scripts to correct functional and technical errors. Analyzing and testing software packages I have always provided analytical support to the process design teams, including definition, planning, and implementation of various initiatives to achieve process design goals. My inspirations are my projects and the positive feedback of my clients. I endeavor to build professional and qualitative long-term relationships with my clients. And it would be fantastic to work with you.
$40 / hr