Homer Morrison - hire at Join to Hire
Homer Morrison
Canada,
5:28 PM
  • Hourly rate$25 / hr
  • Total earned$26,060
  • Experience12+ years

Full Stack/Multimedia Developer/ Customer Service Representative

I am a Multimedia Developer and Customer Service Representative with experience of 12 years. Designed and developed eLearning books with iBooks Author. Updated interactive projects in Captivate 7, using PowerPoint slides for initial content. Created Text To Speech audio content in Captivate 7. Designed user interface for 5 different interactive multimedia training courses as well as developed the training lessons using various tools such as Adobe Captivate, Flash, Actionscript 3.0, XML, HTML, Javascript. Designed and developed interactive e-Learning courses for large corporate organizations with the use of Flash, Adobe Edge, HTML, XML, Captivate, Storyline and Camtasia.Built interactive kiosks for nation's top builders based on Flash utilizing MySQL databases. Researched and implemented new technologies to add as modular upgrades to core products offered. Interfaced with clients, analyzed requirements, conducted research, created technical documents. Created interactive simulations and developed web applications. Created graphics, user interfaces and animations, and edited videos and audios. Utilized custom graphics, event displays, logos, illustrations, book covers, and flash media to showcase the ASC agenda. Launched PHP email newsletter signup and developing an online store for selling ASC memorabilia. And as a Designed user interface for 5 different interactive multimedia training courses as well as developed the training lessons using various tools such as Adobe Captivate, Flash, Actionscript 3.0, XML, HTML, Javascript. Designed and developed interactive e-Learning courses for large corporate organizations with the use of Flash, Adobe Edge, HTML, XML, Captivate, Storyline and Camtasia. And as a customer service representative handled customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions. Resolved an average of 370 inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy and volume). Became the lead “go-to” person for new reps and particularly challenging calls as one of the company’s mentors and trainers of both new and established employees. Helped company attain the highest customer service ratings—earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness. Commended for initiative, persuasiveness, intense customer focus and dependability in performance evaluations.

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Reviews

Emoji app
May 16, 2018-July 30, 2018

Homer has proven himself to be professional. With his excellent skills in tech skills, he was able to adhere to my requests efficiently. I would gladly work again with him.

120 Hours$25.00 / hr
Programming Project in C
August 25, 2018-September 16, 2018

Home delivered prompt and clean code. Good communication. Excellent time management. Recommended!

60 Hours$20.00 / hr
Finance web app
October 8, 2018-November 20, 2018

Thank You very much!!

100 Hours$25.00 / hr
iPhone Task Timer
November 26, 2018-January 5, 2019

Homer went above and beyond my expectations. Thank you for being patient, easy to work with, dependable, and thorough. The work was done extremely well and met our final deadline. It was a very positive experience and I will definitely be using your services again soon. Highly recommended. Two big thumbs up!

130 Hours$28.00 / hr
IOS Productivity App
January 6, 2019-February 18, 2019

Great developer. Easily understands what I want and works quickly to put it together. Very talented. Will use again.

110 Hours$25.00 / hr
App Developer
April 23, 2019-April 20, 2019

An Excellent experience from start to finish. Homer goes out of his way to make sure everything goes smoothly, on time and to budget. I can not recommend highly enough!! Thanks Homer

90 Hours$25.00 / hr
PDF reader
May 7, 2019-June 10, 2019

He did excellent work, enthusiastic work and hard work. I wouldn't hesitate to recommend him. Thanks!

80 Hours$25.00 / hr
PDF reader
May 7, 2019-June 10, 2019

He did excellent work, enthusiastic work and hard work. I wouldn't hesitate to recommend him. Thanks!

80 Hours$25.00 / hr
project management software solution
May 22, 2019-July 5, 2019

Homer was AWESOME. Will be using him lots in the future.

240 Hours$28.00 / hr

Skills

  • HTML5
  • JavaScript
  • PHP
  • Shopify
  • Woocommerce

Education

Master's Degree, Computer Science

University of Toronto