- Hourly rate$52 / hr
- Total earned$13,470
- Experience10+ years
Power BI Specialist and Customer Service Respresentative
Hi! I'm a Power BI Specialist, Instructional Designer and Customer Service Respresentative. Developed T-SQL scripts for performing automation tasks. Used N-tier architecture for presentation layer, the business and the data access layers and were coded using C#, worked with Agile methodology for application development. Created and deployed cubes in star and snowflake schema. Performed and worked with dimensions, measures, MDX queries. Designed, deevloped, maintained application using VB.NET, C#. Implemeted business logic in the form of custom class written in C#. Developed test cases based on test metrix including test data preparation for Data Completeness, Data Transformations, Data quality, Performance and scalability. Explored data in a variety of ways and across multiple visualizations using Power BI. As an Instructional Designer have created eLearning courses using Articulate Storyline. Created job immersive scenario-based training using storyboards and facilitator guides. Designed and developed performance-based certification assessment. Provided ISD standards, tools, and resources to emerging Training Academy team and team’s SharePoint site. And handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions. Helped company attain the highest customer service ratings—earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness. Commended for initiative, persuasiveness, intense customer focus and dependability in performence.
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Spa salon website with booking functionality
Stanley is a true professional. He has a good understanding and grasp of issues. He is not afraid to suggest useful changes in current design. He is always approachable, honest and great guy to work with.
Healthcare software development
Stanley did a great job on our project. He was very professional and demonstrated advanced knowledge!
I'm very pleased with the way this project turned out!
Inventory managmet software
Thoroughly enjoyed this project. Highly recommend to anyone looking for a software developer.
- UI / UX
- ANGULAR 2
- ANGULAR 4
Master's degree, Computer Science
I have graduated from University of Technology, Sydney!