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$31 / hr
$25 / hr
I am a 2D/ 3D Animator, Motion Graphics Artist and Customer Service Representative with more than 10 years of experience. I've developed mechanical animations using 3D models in 3D StudioMax. Designed interactive simulations for engineer training. Trained new hires on animation and engineering training platforms. Designed high impact motion graphics and character driven 3D animated television. Designed advertisement illustrations, banners, posters, logos, etc. Developed 3D models and animations for web marketing. Created mock ups of projects as preliminary visual examples of the final product. Developed web advertisement animated videos. As well I am a Customer Service Representative and handled customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions. Resolved an average of 370 inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy and volume). Became the lead “go-to” person for new reps and particularly challenging calls as one of the company’s mentors and trainers of both new and established employees. Helped company attain the highest customer service ratings—earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness.
$41 / hr
I am a professional Line Producer and have a solid experience in Business Process Modeling. I have cordinated pre-production, location scouting, prop and set builds, lighting, audio, production, breakdown, and provided delivery of final assets for all live action projects. I have managed multi-camera productions utilizing Red, 5D and 7D, Alexa, and Phantom camera formats. Assisted in securing and hiring of on camera and crew talent, equipment rental, production vendors, and issuing of final invoices and payment for all productions. Oversaw reporters, assignment editors, writers, editors, and photographers. Have assisted reporters to develop the focus and content of their stories, produced newscast using iNews and ELC and used Axis for graphics. I have positioned products, components and parts for testing, and directed other workers to position them. Inspected and assembled products for different companies, coordinated with other internal departments as needed to ensure all legal and safety parameters of a production are met and that all deliverables. I have built, supported and refined work relationships with all internal and external clients and personnel with whom production management interacts. As a business process modeling expert I have lead Diplomate Services project to revolutionize service center by implementing a modern CRM, enterprise quality phone/IVR system and first ever CSAT/NPS program for the organization. I have consolidated the information gathering process for loan modification terms by updating proprietary settlement applications and the mortgage servicing platform. Prepared reports according to OMB/Treasury guidelines, utilizing complex crosswalk attributes, excel spreadsheets and systems. I have carefully examined illogical G/L accounting conditions, performed reconciliation of assigned funds, have made research posting models and complex accounting interfaces for communicating discrepancies to the various departments for correction. During my experience I have worked closely with programmers and end-users to identify product and service requirements, analyzed financial transactions and fiscal data to resolve system-related rejections. I have created and maintained SQL scripts to correct functional and technical errors. Analyzing and testing software packages I have always provided analytical support to the process design teams, including definition, planning, and implementation of various initiatives to achieve process design goals. My inspirations are my projects and the positive feedback of my clients. I endeavor to build professional and qualitative long-term relationships with my clients. And it would be fantastic to work with you.
$20 / hr
$24 / hr
$25 / hr
I am a Web and Software/Script Developer and Engineer having more than 8 years development experience, having worked for various companies and individual clients, developing a wide range of websites using HMTL, DHTML, ASP, J2EE, MySQL, and MSSQL including sites and systems. I provide creative, high-tech solutions to your web design and programming needs. I have broad experience in Linux, Apache, MySQL and PHP / Perl. (Also known as the LAMP stack.) I adhere to industry best practices, and bring to your projects the disciplines of MVC framework design patterns such as CodeIgniter in PHP, Git version control, and project management systems such as Jira, Unfuddle, and Trac.